When Helping Them is Hurting You

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75 Minutes

Originally Aired
April 8, 2021

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David Edwards, PhD
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High levels of stress have become the accepted norm in working with victims of trauma, and the effects of that stress run the risk of being ignored. Identifying physical stress triggers in the workplace is essential to building resilience. The more empathic a service provider is, the greater the risk. Ineffective supervision, large caseloads, lack of recovery time between client contacts, traumatized or complex clients, lack of team approach in the workplace, and a lack of supports to meet client/patient needs are other risk factors. A focus on prevention avoids more serious problems later. Like risk factors, there are protective factors inherent in the person and protective factors inherent in the organization. An individual approach is needed to protect service providers against vicarious trauma. Protective factors, like risk factors, are unique to the individual along with their specific personality, characteristics, and experiential background.


As a result of this webinar, participants will be better able to:

  • Identify risk factors associated with the potential to suffer from secondary traumatic stress.
  • Recognize his/her own protective factors and those within, or missing from, his/her organization.
  • Discuss the concepts of compassion satisfaction, burnout, and secondary traumatic stress.
  • Employ appropriate self-care strategies to guard against suffering from secondary traumatic stress.


EVAWI is approved by the California Board of Registered Nursing to provide Continuing Education contact hours for nurses (Provider #15641).

Registered Nurses may purchase 1.25 contact hours after completing this webinar.

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Unless otherwise indicated, the content of this webinar is owned or controlled by End Violence Against Women International (EVAWI), and protected by various intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. With a paid registration or subscription, you are free to personally listen to this webinar, as many times as you wish. You may also excerpt or cite the material following accepted conventions. However, you may not allow other individuals to listen to this webinar without a registration or subscription.