Survivors’ Voices: Using Research and Evaluation to Promote Improved Experiences with Law Enforcement

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75 Minutes

Originally Aired
April 13, 2023

Kim Messina
Kim Messina
Victim Services Manager
Lisa Ingarfield
Lisa Ingarfield, PhD
Owner / Consultant, Defi Consulting
Heather Dooley
Heather Dooley
Project Manager, International Association of Chiefs of Police

Crime victims must have a voice in the criminal justice system. Intentionally seeking ethical and trauma-informed ways to incorporate victims’ voices throughout the daily practice of law enforcement agencies can be challenging. Law enforcement-based victim services programs are being developed and enhanced in police agencies across the country to address this challenge. As strategies are employed to improve response, ensuring victims’ voices are being heard and services are effectively meeting their needs is critical. This session will highlight the ways law enforcement agencies can use research and evaluation to strengthen their response to victims of gender-based violence from the time a report is made through case resolution. Practical tips for developing research partnerships, engaging victims, and other stakeholders in research activities, and incorporating findings into policy and practice decisions will be explored. Hear about the experiences, successes, challenges, and lessons learned from practitioners who have engaged in research and evaluation of law enforcement-based victim services for more than 25 years.


As a result of this webinar, participants will be better able to:

  • Identify benefits of law enforcement-researcher partnerships.
  • Describe components and methods for victim services research/evaluation.
  • Identify strategies to engage victims, community partners, and other stakeholders in research/evaluation activities.
  • Describe practical ways to use data to inform policy and practice.
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