Conducting Interviews in the Virtual Environment – New Normal to Increase Access

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90 Minutes

Originally Aired
April 21, 2022

Catherine Johnson
Catherine Johnson
Assistant Director of Investigations, SafeSport

While it has been a long-accepted practice to interview victims of crime in person, the recent global pandemic has caused what is viewed as normal to shift. In the interest of public and personal safety it has been imperative for people to consider space and distance to avoid the spread of COVID-19. Schools have closed, court hearings have been postponed, and in some jurisdictions, interviewing crime victims had to be postponed or reimagined.

Throughout 2020, and 2021, society has been forced to adapt to the use of virtual platforms for work, education, worship, medical and mental health care, as well as a multitude of other activities. Although the preference is still for interviews to be conducted in person, the ability to engage parties via the virtual platform has become a necessity. As the world transitions back to normal, the idea of virtual interviews need not become a thing of the past. Virtual platforms can be a valuable tool to increase access and participation.


As a result of this webinar, participants will be better able to:

  • Recognize and navigate the challenges associated with conducting interviews in the virtual environment.
  • Develop skills and techniques for conducting a trauma-informed interview.
  • Discover ways to allow for confidential conversations with victims and their advocate or advisor during a virtual interview.
  • Evaluate ways to utilize the virtual environment to increase access within underserved populations.


EVAWI is approved by the California Board of Registered Nursing to provide Continuing Education contact hours for nurses (Provider #15641). 

Registered Nurses may purchase 1.5 contact hours after completing this webinar.

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